Question 1

How do I view all of your Padel Clinic locations & dates?

Accepted Answer

To view all of our Pickleball Clinic locations, please click [here](/events).

Don’t forget to use the filters to narrow down your options!

Question 2

How do I know what Pickleball standard to input?

Accepted Answer

One of our biggest challenges is making sure everyone is matched up to someone of a similar standard. Here’s a little more information:

**You will Play Up & Play Down** – There will be times during your Active Away Padel Holiday where you ‘Play Up a level’ (maybe even against the coaches) and also times where you’ll ‘Play Down a Level. We try to make this as even as possible.

**Pickleball Standards** – Please visit [this page](/self-rating-guide) to see our self rating guide.

**Changing Groups** – Please never be afraid to speak to your host about changing groups if you feel over/under challenged.

Question 3

How does the booking process work?

Accepted Answer

To find out exactly how our booking process works, please click [here](/booking-process).

Question 4

What is your cancellation policy?

Accepted Answer

At Active Away, we genuinely care about our guests and are committed to providing the best support possible.

For information regarding our cancellation policy, please click [here](/booking-terms-conditions) to read our Terms and Conditions, which outline all our policies.

Question 5

How do I apply my discount code?

Accepted Answer

You can only use 1 Discount Code per Tennis Holiday.

If you are struggling to find where to apply your discount code please check [this image](https://activeaway.com/cdn-cgi/imagedelivery/-aT8Z2F9gGvZ9fdofZcCaQ/eda38d42-9b63-451f-5236-f2b0aedb1a00/public).

Referral discounts do ‘stack’ on top of normal discount codes, please contact us [here](/forms/contact-us) in this eventuality.

Question 6

Who will be hosting my Pickleball clinic?

Accepted Answer

Your Pickleball clinic will be hosted by one of our experienced Pickleball experts. They are all friendly, personable, and always happy to help.

Question 7

Are there any additional costs I should be made aware of?

Accepted Answer

Lunch isn’t included, so if you’d like to buy lunch at the club, feel free to do so, or bring a packed lunch if you prefer.

Question 8

Who will be hosting my padel clinic?

Accepted Answer

Through our partnership with Game4Padel, there will be a mix of top-tier coaching – half from our Active Away padel coaches and half from the experts at Game4Padel, ensuring you’re in safe hands!

Question 9

Are there any additional costs I should be made aware of?

Accepted Answer

Lunch isn’t included, so if you’d like to buy lunch at the club, feel free to do so, or bring a packed lunch if you prefer.

Question 10

Do you have an itinerary for the day?

Accepted Answer

Yes we do, please check out an example of our Padel Clinic itineraries below. Please note that timings may vary by venue. For complete details on the schedule and content at your selected location, check the venue pages or contact our back-office team [here](/forms/contact-us) for assistance.

Please click [here](https://files.activeaway.com/Padel_Yard_Beginner_Itinerary_0a30008f2e.pdf) to view our Saturday (beginner) itinerary and [here](https://files.activeaway.com/Padel_Yard_Intermediate_Itinerary_bc084aef5b.pdf) for our Sunday (intermediate) one.

Question 11

Is there free parking available?

Accepted Answer

Yes, there is free parking on the grounds of our Pickleball venues.

Question 12

Is lunch included?

Accepted Answer

Lunch isn’t included, so if you’d like to buy lunch at the venue, feel free to do so, or bring a packed lunch if you prefer.

Question 13

I've booked a clinic with you. How do I become a member?

Accepted Answer

Active Away has thrived thanks to the strength of our community, and you can become a part of it by registering [here](membership.activeaway.com). It’s free and comes with many exclusive benefits you’ll love!

Question 14

Do I need to bring my own paddle?

Accepted Answer

Yes, please do bring your own paddle if you have one. If not, our coaches will bring spare paddle on the day.

Question 15

I loved my clinic, how can I rebook?

Accepted Answer

To rebook another padel clinic, please click [here](/events) to view our offers and go ahead with the booking!

Question 16

I loved my pickleball clinic, how do I find more information about your holidays?

Accepted Answer

To view information about our Pickleball Holidays, please click [here](/forms/contact-us). If you would like to speak to one of our team about our holidays, please call us on 020 7965 7277.

Question 17

How do I give my feedback?

Accepted Answer

At Active Away, we are always looking to improve so any feedback you have please do make sure to share.

You can do so through our form [here](/forms/clinic-feedback/).

Question 18

I'd love to rejoin, will the content be the same?

Accepted Answer

Our pickleball clinic programme updates every two years, but if you’d like to rebook in the meantime, there’s absolutely no harm in doing so. In fact, the more you attend, the more you’ll get out of it – repetition helps you solidify the drills and further improve your game. Plus, you might find that you pick up something new each time.

Pickleball Clinics FAQs

Pre-Booking

How do I view all of your Padel Clinic locations & dates?

How do I know what Pickleball standard to input?

How does the booking process work?

What is your cancellation policy?

How do I apply my discount code?

Who will be hosting my Pickleball clinic?

Are there any additional costs I should be made aware of?

Who will be hosting my padel clinic?

Are there any additional costs I should be made aware of?

Do you have an itinerary for the day?

Pre-Travel

Is there free parking available?

Is lunch included?

I've booked a clinic with you. How do I become a member?

Do I need to bring my own paddle?

On the Trip

I loved my clinic, how can I rebook?

I loved my pickleball clinic, how do I find more information about your holidays?

How do I give my feedback?

I'd love to rejoin, will the content be the same?

Contact

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